Privacy Policy

Privacy Policy

Effective Date: May 25, 2025

House of Mustaine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website at houseofmustaine.com, which is powered by Shopify.

1. Company Information

House of Mustaine
1600 Division St, Ste. 225
Nashville, TN 37203
customerservice@houseofmustaine.com

2. Information We Collect

When you interact with our website or place an order, we may collect the following personal information:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Birthday

  • Payment information

This information is collected through:

  • Order checkout

  • Account registration

  • Newsletter sign-ups

  • Shopify cookies and tracking tools

3. How We Use Your Information

We use the personal information we collect to:

  • Fulfill and manage orders

  • Communicate with you about orders, products, or promotions

  • Send marketing communications (with your consent)

  • Improve website experience and customer service

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

4. How We Protect Your Data

Your information is securely stored on Shopify’s encrypted servers and protected with:

  • Secure Sockets Layer (SSL) technology

  • Access controls

  • Shopify’s PCI-compliant infrastructure for handling payments

5. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing

To exercise these rights, log in to your Wine Club account or email us at customerservice@houseofmustaine.com.

6. Cookies and Tracking Technologies

Our site uses Shopify’s cookie tools to improve your browsing and shopping experience. These may track:

  • Site traffic and analytics

  • Cart and session history

  • Marketing and retargeting efforts

You may opt in or out of non-essential cookies using the banner on your first visit or adjust your browser settings at any time.

7. Third-Party Links

Our website may include links to third-party services like Vinoshipper, which have their own privacy practices. We are not responsible for the privacy policies of these external sites.

8. Children’s Privacy

We do not knowingly collect data from individuals under the legal drinking age. Our sales are facilitated through Vinoshipper, which enforces age verification. However, basic form data may be submitted without age restriction. Regardless, all data is protected under the same measures.

9. Policy Updates

We may update this Privacy Policy from time to time. If changes are made, we will notify you by email or by posting a notice on our website.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
customerservice@houseofmustaine.com